Theses/Dissertations from 2023
Enhancing the performance feedback system of the internal audit department of a government agency, John Paul Acuna
An integrative action research on improving the marketing strategies of Kumintang Republik Restaurant in Club Balai Isabel Resort and Hotel in Talisay, Batangas towards consistent growth in monthly sales, King Martin U. Agoncillo
Refining interconnected financial reporting practices and procedures of the central and field Philippine accounting offices to enhance accuracy, reliability, and uniformity of consolidated financial statements, Princess Minesa Angeles
Increasing operational efficiency through a combination of workload management, process streamlining, and system enhancement, Allen Jude Moises J. Aquino
Managed services for timely corrective maintenance in ABC Bank, Ma. Kathleen S. Aquino
Improving the customer support process between support and product engineering teams, Lawrence Ralph O. Bachini
Digital document indexing for improved records custodianship of planning documents, John Kiki F. Bagano
Shaping the inventory management of a food service business, Brenth Lennard S. Balisi
Streamlining the billing process of a micro-studio leasing company through the development of an automated tenants’ subsidiary ledger, Benigno Jose Bernardo
Coaching project management principles and establishing standard operating procedures for planning in a construction project, Paolo N. Bersamira
An integrative action research on implementing a customer relationship management (CRM) for effective lead maintenance, account management, and after-sales documentation, Aibar Rabi Rashad Bibi
Optimization of the visa process flow of the Philippine Consulate General in Guangzhou: Researching in action within the organization, Bruce Alvin Borres
Establishing management accounting system for an agricultural enterprise, Isabelle V. Callejo
Improving the efficiency of COVID-19 reports submission of a BPO company, Mark Pius Canta
Generating qualified prospects to increase sales opportunities for a biotechnology start-up, Criselda Cea
An integrative action research (IAR) on chatbots in customer service: Enhancing the client response capability of Investment Company A, Krishia Mae B. Chavez
Improving performance of external resources for IT services of company BCD, Marvin DeGracia
Developing a marketing strategy and mobilizing resources for improved marketing execution, Trina Anne S. Dela Paz
Process improvement for efficient and accurate reporting, Ria Dizon
A fish broker’s story: An action research to optimize the daily transaction records of Bern Fish Trading, Nerisse G. Estrada
Addressing inefficiencies in the approval process of personnel selection meeting materials by a bank's recruitment and career management group: An integrative action research, Nicole Andrea M. Flores
CoMo-nity challenge: Inducing flow to stimulate controllership team creativity, Rey Mark Intong Gaspar
Addressing employees' resistance to return-to-office mandate in a Philippine BPO company, Eron F. Jose
Efficient reporting for faster decision making to sustain growth and achieve goals, Stephen F. Laurea
Harmonizing the product costing methodologies of the final test process of a semiconductor company, Jho-Anne Layugan
Effective promotion of the European Chamber of Commerce of the Philippines (ECCP) business support services for European MSMEs that are expanding to the Philippines, Catherine Anne Lee
Improving the perceived high workload of employees in consumer segments department of a trust company, Maria Angelica Malubay
Improving the precision and efficiency of the revenue contracts review by integrating a structured template and streamlined issue management, Reina Lyn Masalunga
Creating a process to expedite the transfer of condominium titles from property developer to unit owners, Michael Edward S. Mercado
Action research on implementing a professional development strategy for an IT services company in achieving succession continuity, Kristine Angela Millano
Improving the usage of Orion Health's corporate travel management system through internal support interventions, Carmina Ann Miralles
Improvement on the efficiency of the sales quotation process of Company ABC, Liezl Gabrielle C. Mutia
Optimizing contract drafting to unlock efficiency and enhance productivity, Micka Surya Jaya N/A
Process improvement in access management to increase database visibility, Zandrea Klair D. Nievera
Improving the admin request process through business process management and process documentation in admin department, Josine Kara Orejola
Addressing the absence of internal audit training of Audit Department in ABC Company, Jeff Mark R. Planas
Marketing initiatives improvement for company AU, Rochelle Marie Ramos
Action research on improving network deliver speed to recover and retain customers, Carlos III Gomez Rebullida
Improving the account record management of a customer success management team: An insider action research, Jeremias P. Roque Jr.
Improving the employee database of a third-party logistics company, Shane Marie L. SanAndres
Creating the ABC Philippines’ IT helpdesk playbook: A live guide for configuring applications and workstations, and troubleshooting software and hardware errors, Elisha Jane Serrano
Addressing compliance gaps in vendor management of a commercial real estate company: An insider action research, Nina Ricci B. Sogue
Building an effective knowledge base to improve onboarding and organizational processes, Jamille Tavares
Streamlining the process of creation and approval of trade budget forms, Crystel Jayne D. Valena
Achieving operations efficiency, supplier relationships, and improved profitability through strategic sourcing, Sheryne Villazon
Addressing jewelry sales through e-commerce marketing promotion, Xiaoyu Zhang
Theses/Dissertations from 2022
An integrative action research (IAR) on improving the confidence to speak up in virtual meetings to prepare for globalization, Carol Anne Marie C. Ablaza
From resisting to reconnecting: Reducing employee resistance to returning to the office, Meg C. Acurato
An integrative action research (IAR) on engineering a virtual internship experience in management consulting practice through a project management approach, James Robert D. Aguila
Streamlining the operations of the digital partnerships and fintech team of Sun Life Philippines through Trello, Janice M. Alfonso
An action research on improving the compliance to documentary deficiencies at the SVA Bank's South Metro Manila Commercial Lending Team, Shara May Amaro
Improving the timeliness of resolving client queries in XYZ Company, Jian Carla Banayad Arboleda
Reduction of port storage and demurrage charges through interdepartmental collaboration in a chemical distribution organization, Lovielyn Krystel G. Asinas
Improving sales generation and net income for MB’s Bike Shop: An action research, Matthew Eli G. Baluran
Institutionalizing an action and inquiry inventory log to monitor progress and completion of client requests in the Client Servicing Department of Paradox Research, Inc., Francis Anthony F. Buen
An integrative action research (IAR) on improving DOTr railways’ internal organizational communication, Janina Marie Capistrano
Aligning and improving the role and identity of the Digital Communications Department at Arellano University, Abegail H. Cayco
Providing cash management training program for branches about the handling of first-level after-sales concerns of CMS clients, Korina S. Centeno
Promoting employee engagement through organizational culture: An integrative action research in a finance company in the new normal, Maricel T. Centeno
Improving quality in knowledge process outsourcing, Kevin Arthur Y. Chan
Promoting the viability of Tops Kitchen amidst the pandemic, Christian C. Contreras
Action research on facilitating computer-mediated online collaboration for a remote company, Samantha Isabel V. Coronado-Antonio
An integrative action research on improving the record management process of MullenLowe Treyna Finance Team, Rommel L. Cuaresma
Managing timely submission of financial reports of BR Corporation, Donna Fel B. Dacanay
Collaborative approaches to increasing sales amid the pandemic: Proposing a multi-dimensional framework for Sun Life’s sales units, Mary Jean J. Dayag-Redulla
Using MS Power BI visualization and dashboard to improve financial reporting in a data analytics company, Jose Arvin C. De Guzman
Guiding promotion candidates through institutionalization of modified job description at the Commercial Department of Kris, Inc., Marlon R. dela Merced
Utilizing social media marketing in a traditional MSME: An insider action research, Kristel Joy A. Disu
An integrative action research (IAR) on improving workforce planning in a technology company, Anthony Ace R. Domingo
Improving the refund process and procedures of Shangri-La the Fort, Manila, Carlet Florinel V. Espia
An integrative action research (IAR) on implementation of ticketing system to improve service quality through queue management of program requests, April Hachel A. Famoso
An integrative action research (IAR) on building organizational resilience from workforce supply uncertainties, Dezza Mae H. Gapuzan
Improving the customer churn management of Eastern Communications by establishing a Retention Management Committee, Giancarlo L. Gono
An integrative action research (IAR) on improving the collaboration and inclusion of a diverse workforce unit, Remedios Irene C. Gracilla
Creating a resilient business model for an emerging small business, Grace Ann D. Gumabon
Strategic expansion in a legal firm, Hercules T. Guzman Jr.
An integrative action research (IAR) on the use of effective management communication in implementing sales controls to increase task clarity: The case of University X's outbound sales team, Myra Rose O. Javellana
Addressing the over workload of the information management team in ABCD Corporation, Sunfu Jiang
An integrative action reImplementation of a systematic knowledge transfer in Company X, Marvin R. Labrador
Technology-enabled process in accounting for employees: An action research, Samuel John Marvin B. Lascano
Constructing Process Guidelines in Condominium Leasing for ABC Company, Jing Li
Improving employee cohesion in an ABC Company's IT Department, Long Li
Organizing a small golf online business for better customer handling, Fei Hu Liu
Improving the working efficiency of Marketing Department during the pandemic for ABC Company, Xiang Li
Binibuilder as an alternative source of income, Martha Isabel Mangali
Streamlining recruitment and selection processes to improve Company XYZ’s organizational effectiveness, Justine R. Manuel
Improving task management in the Cash and Custodial Division, Kaila-Trish Masa
Action research on organizing a file management system for legal division, Gretchelyn Roncales Mira
Re-introduction of financial literacy to the team members of Sol Victoria’s Tagaytay Branch, Paolo Brando M. Mojica
Standardizing roles and responsibilities to improve efficiency of a regulatory compliance department in a power company, Aila Marie C. Montanez
Improving the report publishing process at Company X&Y, Kym Christelle M. Nator
Improving employee’s health and performance through ergonomics principles in accounts payable shared services team, Karizza April R. Oca
An integrative action research (IAR) on improving the technical onboarding training for new hires before deploying to engagements in internal audit service line - SOX solution, Mary Grace Q. Opinaldo
Improving organizational commitment of youth members by strengthening person-organizational bond, Yula Park
Improving project performance’s efficiency and effectivity between the project management office (PMO) team and its workstreams, Eszalyn Fe D. Platon
