Added Title

Improving the confidence to speak up in virtual meetings to prepare for globalization

Date of Publication

5-26-2022

Document Type

Master's Thesis

Degree Name

Master of Business Administration

Subject Categories

Training and Development

College

Ramon V. Del Rosario College of Business

Department/Unit

Management and Organization Department

Thesis Advisor

Benito L. Teehankee

Defense Panel Chair

Maria Victoria P. Tibon

Defense Panel Member

Jessica Ranieses
Paulo C. Eborde

Abstract/Summary

This action research paper aims to improve the confidence of staff to speak up in virtual meetings which in effect will contribute to the success of the globalization and open more job opportunities to Filipinos. The identified main reasons for this issue are cultural barrier and ineffective meeting format. First cycle was directed towards addressing cultural barrier through promoting awareness of cultural differences among countries and applying best practices. Second cycle focused on creating an effective meeting format to allow safe space for people to speak up.

Keywords: Action research, effective meetings, organizational culture, cultural profile, behavioral change, shared services, globalization, communication

Abstract Format

html

Language

English

Keywords

Business communication; Teleconferencing; Oral communication; Communicative competence; Staff meetings

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Embargo Period

6-25-2022

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