EPM: The Filipino manager’s post-pandemic tool for managing teleworkers
Date of Publication
1-28-2022
Document Type
Master's Thesis
Degree Name
Master of Science in Industrial Relations Management
Subject Categories
Human Resources Management
College
Ramon V. Del Rosario College of Business
Department/Unit
Commercial Law
Thesis Advisor
Severo Madrona, Jr.
Defense Panel Chair
Jocelyn Cruz
Defense Panel Member
Arvin Kristopher Razon
Neptali Salvanera
Abstract/Summary
When the COVID-19 pandemic hit the world, the Philippines had its share of the impact as the country saw the majority of its white collar workforce forced into teleworking. Teleworking as the International Labor Organization defines is the “use of information and communications technologies (ICTs), such as smartphones, tablets, laptops, and desktop computers, for work that is performed outside the employers’ premises” (Eurofound & ILO, 2017). Teleworking for the Filipinos started as prolonged isolation within the confines of our houses and has transformed into working from different locations far from Central Business Districts (Adel, 2021; France-Presse, 2021) as the quarantine guidelines continuously changed and vaccination programs were rolled out.
Teleworking arrangements during the COVID-19 pandemic have had an effect on employees. This is seen in ongoing analyses and studies, often linking teleworking during this period with challenges in maintaining work-life balance, and both physical and mental health (Oakman et Al, 2020). As the growing body of studies conducted prior and after the pandemic focused on how the changes have affected employees, there seemed to be a lack of interest for the perspective of Managers resulting to an opportunity for further studies as highlighted by Ravid et al (2020) on their typology review of related literature on the subject of Electronic Performance Monitoring (EPM).
EPM is the application of technology to manage performance, protect companies’ assets and interests, ensure compliance with legal and regulatory requirements, and ensure the adherence to health, safety, and security protocols. Similar to the impact of teleworking on Managers, EPM from a Manager’s perspective is also an area of opportunity that has yet to be academically explored.
This thesis, written during the course of the pandemic, aims to tackle and respond to Ravid et al’s invitation to explore the managers’ perspective by conducting a qualitative and quantitative study on whether Filipino managers who have experienced telework during the COVID-19 pandemic will have a positive attitude towards EPM and will they have the behavioral intent to use it.
Abstract Format
html
Language
English
Format
Electronic
Keywords
Telecommuting—Philippines; Performance standards—Philippines; Employees—Rating of—Philippines; Supervision of employees—Philippines
Recommended Citation
Julongbayan, J. T. (2022). EPM: The Filipino manager’s post-pandemic tool for managing teleworkers. Retrieved from https://animorepository.dlsu.edu.ph/etdm_comlaw/10
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Embargo Period
2-7-2022