Date of Publication
4-8-2024
Document Type
Bachelor's Thesis
Degree Name
Bachelor of Arts Major in Organizational Communication
Subject Categories
Organizational Communication
College
College of Liberal Arts
Department/Unit
Communication
Thesis Advisor
Ruepert Jiel Cao
Defense Panel Chair
Cheryll Ruth R. Soriano
Defense Panel Member
Cheryll Ruth R. Soriano
Angela Labador
Maria Briana C. Que
Abstract/Summary
This study will examine how organizational members perceive anti-discrimination policies being enacted within their organization and investigate the role of communication in constructing the meaning of the policy in the organization. This study’s objectives are situated in Optimized Customer Solutions Inc., a private company that distributes consumer goods in the Philippines. Motivated by the Structuration Theory (ST), this study aims to illustrate organizational structures and how they interplay with members’ agency regarding gender bias and organizational anti-discrimination policies. This will be studied through a thematic analysis derived from focus group discussions of members from Optimized Customer Solutions Inc. This study’s findings indicate that the discursive practices of an organization play a role, particularly in how employees perceive the concepts of discrimination and gender biases. It is hoped that data from this investigation will provide a deeper understanding of the interplay between structures and discourses that shape organizational policies.
Keywords: Structuration theory, Structures, Agency, Gender bias, Organizational policies
Abstract Format
html
Language
English
Format
Electronic
Keywords
Discrimination—Law and legislation; Sex discrimination; Organizational behavior
Recommended Citation
Pangilinan, G. Q., Ramirez, P. S., & Carreon, P. B. (2024). Gendered communication in optimized customer solutions: A structurational view on anti-discrimination policies. Retrieved from https://animorepository.dlsu.edu.ph/etdb_comm/68
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Embargo Period
4-11-2024