Sales group initiated erffort to create a supportive environment for low sales performers in Citimotors Alabang
Date of Publication
2015
Document Type
Master's Thesis
Degree Name
Master of Business Administration
Subject Categories
Sales and Merchandising
College
Ramon V. Del Rosario College of Business
Department/Unit
Decision Sciences and Innovation
Thesis Adviser
Maria Victoria Tibon
Defense Panel Chair
Pia Redempta Manalastas
Defense Panel Member
Rachel Quero
Raymund Habaradas
Abstract/Summary
Creating a supportive environment in the workplace can enhance the effectiveness and motivation of employees. Positive relationships among employees can make the team stronger, and perform well at maximum level. The management leader is the key in order to achieve a harmonious and supportive environment. Some studies show that a supportive leader inspires and encourages its employees to maintain a positive outlook in order to achieve their goal.
Salespeople play a vital role in any organization, they are the ones who interact and deal with prospective clients of the company, and therefore they definitely need the support of the manager and co-employees.
This action research aims to create a supportive environment to a low performing sales group in Citimotors Alabang. Our group is one of the teams in the Sales department, which is composed of fifteen salespeople and a manager. In doing this action research analysis, ORJI method, Ladder of inference and journal keeping, were used as the basis of capturing my issue. This action research also discussed the salespeople motivation, and supportive leadership to further understand how it was connected in creating a supportive environment in the work place.
I created the framework of creating supportive environment through the collaboration of my team and the help of my boss.
Abstract Format
html
Language
English
Format
Electronic
Accession Number
CDTG006489
Shelf Location
Archives, The Learning Commons, 12F Henry Sy Sr. Hall
Physical Description
1 computer optical disc ; 4 3/4 in.
Keywords
Support services (Management); Sales management
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Recommended Citation
Etter, M. D. (2015). Sales group initiated erffort to create a supportive environment for low sales performers in Citimotors Alabang. Retrieved from https://animorepository.dlsu.edu.ph/etd_masteral/5020