Job Satisfaction, Organizational Citizenship behavior, and employee retention in organization x

Date of Publication

2012

Document Type

Bachelor's Thesis

Degree Name

Bachelor of Arts Major in Psychology

Subject Categories

Psychology

College

College of Liberal Arts

Department/Unit

Psychology

Thesis Adviser

Laurene Chua-Garcia

Defense Panel Chair

Ron Resurreccion

Abstract/Summary

The study determined if job satisfaction and organizational citizenship behavior predict employee retention within the company. The participants of the study were composed of 66 non-supervisory, probationary employees from Organization X. The study used a descriptive research design, and the survey method was used to gather data regarding the employees job satisfaction levels, organizational citizenship behavior profile, and their likelihood of staying in the company for another year. Multiple regressions was done to determine if job satisfaction, and organizational citizenship behavior predict employee retention. Overall, Job satisfaction and organizational citizenship behavior were found to predict employee retention. Also, it was found that job satisfaction is a better predictor of employee retention than organizational citizenship behavior.

Abstract Format

html

Language

English

Format

Print

Accession Number

TU16805

Shelf Location

Archives, The Learning Commons, 12F, Henry Sy Sr. Hall

Physical Description

115 leaves ; 29 cm.

Keywords

Job Satisfaction; Employee retention--Philippines; Organizational behavior; Organizational effectiveness

Embargo Period

12-2-2021

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