Date of Publication

6-22-2022

Document Type

Bachelor's Thesis

Degree Name

Bachelor of Science in Business Management

Subject Categories

Higher Education | Organizational Behavior and Theory

College

Ramon V. Del Rosario College of Business

Department/Unit

Decision Sciences and Innovation Dept

Honor/Award

Best Thesis Award (Gold Medal)

Thesis Advisor

Emilina R. Sarreal

Defense Panel Chair

Cristina Teresa Lim

Defense Panel Member

Edgar Chang

Abstract/Summary

The COVID-19 pandemic has disrupted education. Higher Education Institutions (HEIs) were forced to close down and rapidly adopt a fully-online based learning to continue delivery of education. Such disruptions are likely to increase exponentially with the increasing threat of climate change. This study aims to investigate how selected universities in Metro Manila promoted academic continuity to achieve university resilience through technical, organizational, and social measures. The proponents adopted the framework of Donnelly et al. (2020), which classified resourcefulness and redundancy as the means to improve the desired ends of resilience, robustness and rapidity. A quantitative approach using multivariate regression analysis in SPSS was used to determine which indicators significantly influence university resilience and to assess the combined impact of means of resilience on the desired ends. In analyzing the 404 student responses, being resourceful and promoting redundancy were both found to have significant effects on resilience in terms of robustness and rapidity. However, when resourcefulness and redundancy were tested jointly, it was revealed that there were no observed substitutes when professors were absent. Students indicated in the open-ended questions that they have high appreciation for asynchronous classes, which reduced the need for substitutes. This study provides universities with indicators to improve response to unforeseen crises and recommendations to promote resilience.

Abstract Format

html

Language

English

Keywords

Organizational resilience; Universities and colleges—Philippines—Metro Manila—Administration; COVID-19 Pandemic, 2020—-Influence

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Embargo Period

6-22-2022

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