Added Title

Improving McDonald's Philippines contracting and procurement group's onboarding program

Date of Publication

10-14-2019

Document Type

Master's Thesis

Degree Name

Master of Business Administration

Subject Categories

Human Resources Management | Training and Development

College

Ramon V. Del Rosario College of Business

Department/Unit

Management and Organization

Thesis Adviser

Raymund Habaradas

Defense Panel Chair

Benito L. Teehankee

Defense Panel Member

Rachel Alvendia-Quero
Angeline Blasa

Abstract/Summary

This paper is an insider action research on iproving GADC's contracting and procurement group's onboarding process to help new hires reduce their ramp up time and help them become productive members of the team more quickly.

This action research did not follow the traditional sequential action research cycles, but instead has one main cycle and a cycle within that main cycle. The main cycle revolves around the creation of an onboarding kit while the cycle within the main cycle focuses on obtaining through third person inquiry. In this action research, it was discovered that the onboarding best practices, such as pacing the onboarding and partnering the newbie with a buddy, was applicable for CPG. It was also discovered in this research that building the right relationships is more important than dumping information onto the newbie as majority of an organization's knowledge resides in its people (Parlse & Cross, 2005).

In the course of this action research, the action researcher realized that he had an ego when he first started in his new career. Because of this, he would exhaust all other resources before asking help from others to avoid being perceived as ignorant and incompetent which results in a slower ramp up journey. In the broader context, other organizations can use this action research to change their hiring mindset to give candidates with little to no work experience a chance at their desired career path as effective onboarding programs can help these candidates become more effective and productive members of a team faster with a shorter ramp up time.

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG007444

Keywords

Employee orientation; Employees—Training of

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Embargo Period

10-5-2022

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