Date of Publication

5-11-2020

Document Type

Master's Thesis

Degree Name

Master of Business Administration

Subject Categories

Human Resources Management

College

Ramon V. Del Rosario College of Business

Department/Unit

Management and Organization

Thesis Adviser

Patrick Adriel Aure

Defense Panel Chair

Benito L. Teehankee

Defense Panel Member

Angelique Blasa-Cheng
Maricel Balatbat

Abstract/Summary

This Insider Action Research defined the positive and negative effects of sink-or-swim training approach and subsequently established a structured succession training program for new managers in BIG Pharma Company particularly in ABC department.

In organizations with high turnover rate for managers, an effective succession training program is essential to ensure smooth leadership transition (Conger & Fulmer, 2003). Such succession training aims to benefit not only the new manager but also the entire department or team. However, ABC department has always relied to the sink-or-swim approach in training new managers. Sink-or-swim approach to training in organizations is an informal way of letting a new employee navigate an organization on his or her own in search for critical work elements such as role expectations and organizational norms (Bauer, 2010). Although this approach has implicit positive benefits to the new manager, the negative effects of this training approach as collaboratively defined in this study, prompted the necessary establishment of a competency- based succession training program for new managers. Conceptual frameworks used in the study are Employee Development Framework by Flowers and Jones, Kirkpatrick’s Training Evaluation Framework, and Beer’s Change Management Model.

In a broader context, other organizations undergoing such similar situation could draw inspiration from this action research in its own establishment of a succession training program. As presented in this study, the succession training program was created through heavy collaboration and has prescribed the successful transfer of required competencies to the new manager. The program aims to ultimately equip the new manager in navigating through the new role without the need for unguided self-training.

Abstract Format

html

Language

English

Format

Electronic

Keywords

Executive succession; Executives—Training of

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Embargo Period

8-10-2022

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