Civility as antecedent to job satisfaction, organizational citizenship behavior and self-efficacy among the teachers of the Daughters of Charity academic institutions in NCR

Date of Publication

2016

Document Type

Master's Thesis

Degree Name

Master of Arts in Education Major in Educational Leadership and Management

College

Br. Andrew Gonzalez FSC College of Education

Department/Unit

Educational Leadership and Management

Thesis Adviser

Antriman V. Orleans

Defense Panel Chair

Nino Roland Agoncillo

Defense Panel Member

Marikita T. Evangelista
Maria Virlinda O. Tee

Abstract/Summary

This study aimed to develop and test a model that predicts the causal relationship of civility, job satisfaction, organizational citizenship behavior and self-efficacy. This study also tested whether job satisfaction and self-efficacy mediate the relationship between civility and organizational citizenship behavior.

A total of 201 teachers of the Daughters of Charity- St. Louise de Marillac Educational System (DC-SLMES) in the National Capital Region (NCR) cluster completed the study survey. Four survey measurements, including the Civility Scale, the Job Satisfaction Questionnaire, the Organizational Citizenship Behavior Scale and the General Self-efficacy Scale were utilized to acquire data from the teachers. The causal relationship of civility, job satisfaction, organizational citizenship behavior and self-efficacy was analyzed by structural equation modeling (SEM).

Findings showed positive and significant relationships among the variables: between civility and job satisfaction, between civility and self-efficacy, between job satisfaction and organizational citizenship behavior, and between self-efficacy organizational citizenship behavior. In addition, the study also showed that job satisfaction and self-efficacy mediated the relationship between civility and organizational citizenship behavior.

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG006635

Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

Physical Description

1 computer optical disc ; 4 3/4 in.

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