The role of perceived organizational support and occupational burnout to organizational commitment and counterproductive work behavior
Date of Publication
8-2019
Document Type
Dissertation
Degree Name
Doctor of Business Administration
Subject Categories
Organizational Behavior and Theory
College
Ramon V. Del Rosario College of Business
Department/Unit
Management and Organization
Thesis Adviser
Raymund B. Habaradas
Defense Panel Chair
Benito L. Teehankee
Defense Panel Member
Rachel A. Quero
Jaime T. Cempron
Maria Paquita D. Bonnet
Ricky Abundo
Abstract/Summary
This study aimed to test a new model investigating various organizational dimensions, namely occupational burnout, organizational commitment, perceived organizational support, and counterproductive work behavior. Referencing the Three Component Model of organizational commitment and organizational support theory, the study’s hypotheses revolved around organizational commitment having a material effect on the likelihood of counterproductive work behavior, while also taking into account the related factors of burnout and organizational support to evaluate whether these would have any significant influence over the aforementioned relationship. The final number of respondents for the study was two hundred and twenty-six (226) working adults from various organizations in the telecommunications, shared services, business process outsourcing, and healthcare industries within Metro Manila in the Philippines. Using the convenience and snowball sampling techniques, as well as various permutations of correlational and linear regression analysis, the results corroborated similar findings by other researchers that organizational commitment influenced the likelihood of counterproductive work behavior, as well as presented an original contribution to extant literature through the validation of a second stage moderated mediation model.
Abstract Format
html
Language
English
Format
Electronic
Accession Number
CDTG008241
Keywords
Organizational commitment; Burn out (Psychology)
Recommended Citation
Aguado, A. J. (2019). The role of perceived organizational support and occupational burnout to organizational commitment and counterproductive work behavior. Retrieved from https://animorepository.dlsu.edu.ph/etd_doctoral/1522
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Embargo Period
3-12-2025
