Italianni's server's training manual
Date of Publication
2009
Document Type
Bachelor's Thesis
Degree Name
Bachelor of Arts Major in Organizational Communication
College
College of Liberal Arts
Department/Unit
Communication
Thesis Adviser
Gerardo A. Mariano
Defense Panel Chair
Maria Angeli H. Diaz
Defense Panel Member
Dino Manuel R. Brucelas
Ronaldo F. Jabal
Carlo Magno P. Figueroa
Abstract/Summary
Italianni's utilizes a Server's Training Manual to train servers regarding the correct standards of service. However, the group learned that the manual does not give the servers adequate information regarding the standard method of service.
The manual is inadequate because there are instructions taught in training that have not yet been added and overall it is only text, therefore, it cannot illustrate visual aspects, which leads to trainers in each branch instructing servers without visual examples. As a result, the group overhauled the manual by incorporating images and updating its contents for servers to have a complete reference tool.
Abstract Format
html
Language
English
Format
Accession Number
TU15398
Shelf Location
Archives, The Learning Commons, 12F, Henry Sy Sr. Hall
Physical Description
23, [5] leaves ; 28 cm.
Keywords
Restaurant management; Restaurants--Employees; Restaurants--Personnel management; Food service--Personnel management
Recommended Citation
Co, D. S., Pabustan, J. A., & Uyan, S. E. (2009). Italianni's server's training manual. Retrieved from https://animorepository.dlsu.edu.ph/etd_bachelors/9944
