Bed training video: Sequence of service

Date of Publication

2006

Document Type

Bachelor's Thesis

Degree Name

Bachelor of Arts Major in Organizational Communication

Subject Categories

Organizational Communication

College

College of Liberal Arts

Department/Unit

Communication

Thesis Adviser

Clodualdo Del Mundo

Defense Panel Member

Ma. Angeli Diaz
Vicente Groyon
Oliver Oliveros

Abstract/Summary

The organization is BED which stands for Bar, Entertainment and Dining. It's a bar and restaurant that has a unique concept of dining in beds. There are three branches of BED which can be found in Eastwood, Greenbelt 3 and Mall of Asia.

The problem is the lack of communication tools that will aid in coming up with an effective training program. BED is a young company that started on December 13, 2004. The organization needed help in producing communication tools that would help them deliver their message to the prospective waiters/servers, on giving quality customer service.

The thesis project is a training video to be used in helping the human resource department train the prospective waiters/servers of the organization. The training video focuses on customer services, specifically the sequence of service. This is found in module four of the training program.

Abstract Format

html

Language

English

Format

Print

Accession Number

TU15454

Shelf Location

Archives, The Learning Commons, 12F, Henry Sy Sr. Hall

Physical Description

1 volume (various foliations), illustrations, 28 cm.

Keywords

Food service employees--Training of; Video recordings—Production and direction

Embargo Period

3-24-2021

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