Designing a software user-interface considering visually impaired users: A case study on a call center training software

Date of Publication

2011

Document Type

Bachelor's Thesis

Degree Name

Bachelor of Science in Industrial Engineering

College

Gokongwei College of Engineering

Department/Unit

Industrial and Systems Engineering

Thesis Adviser

Rosemary R. Seva

Defense Panel Chair

Ronaldo V. Polancos

Defense Panel Member

Alma Maria Jennifer A. Gutierrez

Abstract/Summary

Human performance has greatly increased in terms of brining deliverables due to the introduction of computer-based technologies as human society embraced advancements in Information Technology, enabling more efficient processes, faster transfer and access to information. Despite the developments, limited people can use these as certain groups are denied of this experience, particularly the visually impaired. They are as normal as the sighted and if given the proper environment, they too can accomplish what the sighted people can. Assistive technologies for the computer use of the visually impaired such as braille displays and screen readers are insufficient due to their limited functions, that they have to rely to software developers to design applications that be accessible to them (Tom, 2009). Existing researchers related to software development are available, but there is scarcely any literature that focuses on how the interface should be designed that it may be usable for the visually impaired (Chambel, et al., 2009). Developers focus on the virtual environment rather than integrating software applications with usability and accessibility guidelines (Leuthold, et al., 2007).

Abstract Format

html

Language

English

Format

Print

Accession Number

TU18841

Shelf Location

Archives, The Learning Commons, 12F, Henry Sy Sr. Hall

Physical Description

197 leaves : illustrations (some colored) ; 28 cm.

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