Designing a software user-interface considering visually impaired users: A case study on a call center training software
Date of Publication
2011
Document Type
Bachelor's Thesis
Degree Name
Bachelor of Science in Industrial Engineering
College
Gokongwei College of Engineering
Department/Unit
Industrial and Systems Engineering
Thesis Adviser
Rosemary R. Seva
Defense Panel Chair
Ronaldo V. Polancos
Defense Panel Member
Alma Maria Jennifer A. Gutierrez
Abstract/Summary
Human performance has greatly increased in terms of brining deliverables due to the introduction of computer-based technologies as human society embraced advancements in Information Technology, enabling more efficient processes, faster transfer and access to information. Despite the developments, limited people can use these as certain groups are denied of this experience, particularly the visually impaired. They are as normal as the sighted and if given the proper environment, they too can accomplish what the sighted people can. Assistive technologies for the computer use of the visually impaired such as braille displays and screen readers are insufficient due to their limited functions, that they have to rely to software developers to design applications that be accessible to them (Tom, 2009). Existing researchers related to software development are available, but there is scarcely any literature that focuses on how the interface should be designed that it may be usable for the visually impaired (Chambel, et al., 2009). Developers focus on the virtual environment rather than integrating software applications with usability and accessibility guidelines (Leuthold, et al., 2007).
Abstract Format
html
Language
English
Format
Accession Number
TU18841
Shelf Location
Archives, The Learning Commons, 12F, Henry Sy Sr. Hall
Physical Description
197 leaves : illustrations (some colored) ; 28 cm.
Recommended Citation
Madrazo, J. P., Sy, J. K., & Tapel, M. P. (2011). Designing a software user-interface considering visually impaired users: A case study on a call center training software. Retrieved from https://animorepository.dlsu.edu.ph/etd_bachelors/12169