Development of an organizational manual for Grace to be Born
Date of Publication
2013
Document Type
Bachelor's Thesis
Degree Name
Bachelor of Arts Major in Organizational Communication
Subject Categories
Communication
College
College of Liberal Arts
Department/Unit
Communication
Thesis Adviser
Cheryll Ruth R. Soriano
Abstract/Summary
This Organizational Manual was created for Grace to be Born. Grace to be Born is a non-profit organization that is dedicated to helping pregnant women in crisis. Based on a communication audit that was done, it was found that the organization suffers from recurring problems between top management and their employees due to a weak communication of administrative policies. Roles and responsibilities have always been dictated verbally, leaving much room to misinterpretation and misunderstanding. Although the nature of the organization is well understood by all, how policies and procedures work, the definition of acceptable and unacceptable behavior remain vague. Due to the failure of the employees to understand their responsibilities and what the organization expects of them, top managements time is consumed on disciplining erring individuals.
The study was conducted to assess the best approach in relaying relevant information to the different members of the organization. Semi-structured interviews, participant observation, surveys and focus group discussions were methods used to gather more important data. Data gathered from these key participants were vital in validating the need for an organizational manual.
The Multiple Constituency Model was used as basis in the creation of the organizational manual as it states the importance of integrating the and vital information of an organization into one concrete tool.
Abstract Format
html
Language
English
Format
Accession Number
TU18325
Shelf Location
Archives, The Learning Commons, 12F, Henry Sy Sr. Hall
Physical Description
xi, 87 leaves ; 28 cm.
Keywords
Maternal and infant welfare; Pregnant women-- Services for
Recommended Citation
Dagala, R. P., Mariano, P. A., & Tamayo, J. A. (2013). Development of an organizational manual for Grace to be Born. Retrieved from https://animorepository.dlsu.edu.ph/etd_bachelors/10656
Embargo Period
1-4-2022
