Document Types

Paper Presentation

School Code

N/A

School Name

De La Salle University Integrated School, Manila

Abstract/Executive Summary

Following the constant technological developments in the 21st century, e-marketing emerged and became a staple component of corporate globalization. The prevalence of the Internet resulted in more opportunities for businesses to conduct their sales, and as such, it is believed that the application of e-marketing mix strategies, which are commonly referred to as the 7ps of Marketing, have a significant effect on the competitive advantage of selected clothing retailers in Metro Manila. The study is based on a modified framework for e-marketing mix consisting of product, price, place, promotion, physical evidence, people, and process, as each element of the framework can affect a firm’s competitive advantage. This is done individually and as a collective group. A quantitative method of causal and correlational research design was used, in which a survey was conducted among clothing retailers in Metro Manila which utilized online platforms, of which the data was collected both in-person and online. After thorough analysis was done with the collected data, it was concluded that the overall e-marketing mix has a significant relationship with a firm’s competitive advantage. However, among the seven indicators, all but place were found to individually have a significant relationship with the dependent variable.

Keywords

competitive advantage; e-marketing mix; online retail; clothing industry; technology

Research Theme (for Paper Presentation and Poster Presentation submissions only)

Entrepreneurship, Business Management, and the Organization (EBO)

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Jun 29th, 8:00 AM Jun 29th, 10:00 AM

The Effect of E-Marketing Mix on the Competitive Advantage of Selected Metro Manila Clothing Retailers

Following the constant technological developments in the 21st century, e-marketing emerged and became a staple component of corporate globalization. The prevalence of the Internet resulted in more opportunities for businesses to conduct their sales, and as such, it is believed that the application of e-marketing mix strategies, which are commonly referred to as the 7ps of Marketing, have a significant effect on the competitive advantage of selected clothing retailers in Metro Manila. The study is based on a modified framework for e-marketing mix consisting of product, price, place, promotion, physical evidence, people, and process, as each element of the framework can affect a firm’s competitive advantage. This is done individually and as a collective group. A quantitative method of causal and correlational research design was used, in which a survey was conducted among clothing retailers in Metro Manila which utilized online platforms, of which the data was collected both in-person and online. After thorough analysis was done with the collected data, it was concluded that the overall e-marketing mix has a significant relationship with a firm’s competitive advantage. However, among the seven indicators, all but place were found to individually have a significant relationship with the dependent variable.