Predicting the Effect of Transformational Leadership on Job Performance: The Intervening Role of Happiness at Work

Authors

Jean Paolo Lacap, City College of Angeles, Angeles City, PhilippinesFollow
Angela Denise S. Pojanes, Polytechnic University of the Philippines – College of Business Administration Graduate Studies, Sta. Mesa, Manila, Philippines
Erika Joyce V. De Guzman, Polytechnic University of the Philippines – College of Business Administration Graduate Studies, Sta. Mesa, Manila, Philippines
Jose Angelo P. Culala, Polytechnic University of the Philippines – College of Business Administration Graduate Studies, Sta. Mesa, Manila, Philippines
Janelo D. Mariamonte, Polytechnic University of the Philippines – College of Business Administration Graduate Studies, Sta. Mesa, Manila, Philippines
Patrick S. Carangan, Polytechnic University of the Philippines – College of Business Administration Graduate Studies, Sta. Mesa, Manila, Philippines

JEL Classification System

L0, L8

Abstract

Happiness at work (HAW) plays a pivotal role in enhancing employee outcomes by fostering a positive work environment and significantly boosting job performance (JP). This study investigates the relationship between transformational leadership (TL) and JP, with HAW serving as a mediating factor. This research involved 230 business process outsourcing (BPO) employees from the National Capital Region in the Philippines. A predictive-causal approach and partial least squares (PLS) path modeling were used to analyze the hypothesized relationships. The results revealed that TL positively and significantly influenced JP and HAW. Furthermore, HAW was found to have a substantial positive impact on JP and mediated the relationship between TL and JP. Grounded in affective events theory (AET), this study highlights how transformational leaders can shape employees’ decisions and behaviors. The emotional responses explained by AET demonstrate how HAW and JP are formed in response to workplace stimuli, even within the unique context of the BPO industry.

Recommended Citation

Lacap, Jean Paolo; Pojanes, Angela Denise S.; De Guzman, Erika Joyce V.; Culala, Jose Angelo P.; Mariamonte, Janelo D.; and Carangan, Patrick S. (2026) "Predicting the Effect of Transformational Leadership on Job Performance: The Intervening Role of Happiness at Work," DLSU Business & Economics Review: Vol. 35: No. 2, Article 8.
DOI: https://doi.org/10.59588/2243-786X.1703
Available at: https://animorepository.dlsu.edu.ph/ber/vol35/iss2/8