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JEL Classification System

D03, D21, D74

Abstract

Through systematic literature review and bibliometric analysis, the author assesses the current state of research on the relationship between emotional intelligence (EI) and conflict management (CM) in the family business and recommends avenues for future research. The aim of the study is to map and discover clusters taken from existing literature. In terms of methods, Tranfield et al. (2003) recommended guidelines for conducting a systematic literature review was adopted (i.e., planning, conducting the review, reporting, and dissemination) to capture nuances regarding the conceptual link between EI and CM. With limited publications that highlighted the link between emotional intelligence and conflict management in family firms, the author was able to make six clusters based on bibliometric analysis (i.e., utilization of co-occurrence of keywords) from nine selected papers. Results also indicate that EI is a factor and an outcome. EI also prevents the occurrence of conflict. The novelty of the review lies in its humble attempt to contribute to the literature on family business and psychology by bridging emotional intelligence and conflict management and presenting relevant issues for future research.

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