Resilience amid the pandemic: The stories of select social enterprises in the Philippines

College

Ramon V. Del Rosario College of Business

Department/Unit

Management and Organization Department

Document Type

Conference Proceeding

Source Title

2021 ASEAN University Network Business and Economics Virtual Conference

Publication Date

4-16-2021

Abstract

Social enterprises are hybrid organizations that pursue a social mission while pursuing profits. Because of this pursuit of a dual mission, social enterprises experience internal and external tensions that threaten the viability of these organizations. The processes employed by SEs in resolving these tensions in their dayto-day operations might potentially result in mission drift, especially when an organization consistently favors one mission over the other. These enterprises experience these even without crises. As such, this study asks the question – what happens to social enterprises' social mission as they experience the COVID-19 pandemic. The researchers answered this question by examining interview transcripts, field notes, journal articles, and published materials. The results revealed that SEs might take two different paths in achieving their social mission - intensification of their commitment and fulfillment of their social mission and the continuation of pre-pandemic commitment and realization of their social mission. Although challenging, the selected SEs continued delivering on their promise by recognizing social opportunities and exploiting these by changing their business strategies. The adaptation of digital technologies and the utilization of their social capitals facilitated the sustainability of these SEs in the short term and hopefully in the long term.

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Disciplines

Entrepreneurial and Small Business Operations

Keywords

Social entrepreneurship—Philippines; Organizational resilience—Philippines; COVID-19 Pandemic, 2020- —Influence

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