Staying ahead of the curve: Mitigating disruptions through business continuity planning in the academic library setting

Department/Unit

Libraries

Document Type

Article

Source Title

Qualitative and Quantitative Methods in Libraries

Volume

11

Issue

1

First Page

161

Last Page

191

Publication Date

2022

Abstract

Organizations of all sizes and forms have been immensely challenged by the Covid-19 global crisis and libraries are not exempted. The pandemic is just one of the many faces of disruptions that could either make or break an entity. To help mitigate the potentially destructive impacts and risks associated with various disruptive incidents, a sound business continuity plan (BCP) must be prepared ahead. This research aims to come up with a proposed BCP for the a university library in response to major disruptions such as natural calamity, pandemic, man-made threats, and the like. This paper utilized a descriptive research design in the form of a quantitative method. The authors devised a modified survey questionnaire composed of open and closed-ended questions in order to explore the organization’s business impact analysis. This study will be beneficial to the library department and its mother institution to continue in delivering its core services albeit with the uncertainties and threat scenarios. Additionally, this paper will also serve as a guide for library managers who are planning to devise a BCP on their respective libraries.

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Disciplines

Library and Information Science

Keywords

Library planning; Emergency management; Organizational resilience

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