The NARBO performance benchmarking process: key lessons from Indonesian RBO pilots

College

School of Economics

Document Type

Report

Publication Date

11-6-2008

Abstract

This report is prepared right after the 5-6 November final workshop and contains three parts: (1) a review of the entire performance benchmarking process focusing on things that need to be completed in the coming weeks or improved in future benchmarking; (2) a quick analysis of the pilot benchmarking results focusing on the consistency of measurement of indicators across RBOs; and (3) a short note giving an idea on what an RBO can do after its self-assessment and peer review – an important concern which was raised during the peer review visits and the final workshop.

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Disciplines

Environmental Studies

Note

"A report submitted tp DHV BV, Indonesia"

Keywords

Benchmarking (Management); Total quality management

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