Allocating human resources in organizations operating under crisis conditions: A fuzzy input-output optimization modeling framework
College
Gokongwei College of Engineering
Department/Unit
Chemical Engineering
Document Type
Article
Source Title
Resources, Conservation and Recycling
Volume
128
First Page
250
Last Page
258
Publication Date
1-1-2018
Abstract
© 2016 Elsevier B.V. Ensuring the resilience of industrial systems to perturbations is a vital strategy for climate change adaptation to maintain sustainable consumption and production. Business decision-making models are essential in providing rational support for choices made by managers and industry practitioners under crisis conditions that may result from climatic disruptions. To date, most of the techniques proposed in the literature focus on the disruptions of physical resources that propagate through supply chain linkages; nonetheless, a significant research gap remains on mitigating impacts caused by disruptions in workforce availability. In this work, a fuzzy input-output optimization model is developed for allocating scarce labor resources within a business enterprise or organization. This model uses the input-output framework to take into account organizational interdependencies that exist among workers or departmental units, to ensure minimal loss of vital services delivered to external clients. The model is demonstrated using two illustrative case studies. The first case study involves medical staff deployment in a hospital during a pandemic event; while the second case study involves allocation of personnel in a business process outsourcing firm during an adverse weather event. The examples illustrate how the proposed fuzzy input-output optimization model can provide decision support for practitioners in industry, in order to mitigate the impacts of human resource shortage on business continuity during a crisis.
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Digitial Object Identifier (DOI)
10.1016/j.resconrec.2016.07.009
Recommended Citation
Aviso, K. B., Mayol, A., Promentilla, M. B., Santos, J. R., Tan, R. R., Ubando, A. T., & Yu, K. S. (2018). Allocating human resources in organizations operating under crisis conditions: A fuzzy input-output optimization modeling framework. Resources, Conservation and Recycling, 128, 250-258. https://doi.org/10.1016/j.resconrec.2016.07.009
Disciplines
Human Resources Management
Keywords
Manpower planning; Decision support systems; Crisis management; Organizational resilience
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