Reference and information services in selected Philippine academic libraries: Trends and future prospects

Department/Unit

Libraries

Document Type

Archival Material/Manuscript

Publication Date

2012

Abstract

Libraries of top Philippine Universities included in the Quacquarelli Symonds (QS) Asian University Rankings were surveyed to gather information on the current trends and future directions of reference and information services in Philippine academic libraries.

Results of the survey revealed that while a number of new service models are currently being implemented in most libraries simultaneously, the libraries remained very cautious in introducing models that will completely rid of the traditional reference desk. Likewise, despite the wide acceptance of virtual reference, the libraries have not taken full advantage of the use of Reference 2.0 tools primarily because they have to wrestle with staff competency issues.

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Disciplines

Library and Information Science

Note

"Paper presented at the OCLC Asia Pacific Regional Council Conference 2012, held at the National Library of Malaysia, Kuala Lumpur, Malaysia on 4 September 2012."

Keywords

Academic libraries—Reference services—Philippines; Reference services (Libraries)—Philippines

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