Principal agent theory in the examination of technical specifications used in government information technology procurement

College

College of Computer Studies

Department/Unit

Information Technology

Document Type

Conference Proceeding

Source Title

Proceedings of the 22nd Pacific Asia Conference on Information Systems - Opportunities and Challenges for the Digitized Society: Are We Ready?, PACIS 2018

Publication Date

1-1-2018

Abstract

IT project requirements from non-technical users are captured and translated into technical specifications by the internal Information Technology department for IT goods and services acquisition. An aligned technical specification from users and other stakeholders is a critical success factor of large IT project implementations as they represent the blueprints of an IT project. in a qualitative study different Philippine government offices involved in some large IT procurement of goods and services, principal agent theory reveals that some gaps are created due to the adverse selection caused by moral hazards and hidden characteristics during pre-procurement, selection and evaluation and, implementation of an IT project. The study finds opportunism from vendors, IT personnel and political figures for long term profit and personal gain, and these negatively influence the quality and accuracy technical specification; thus resulting in major failures and huge losses. © PACIS 2018.

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Disciplines

Computer Sciences

Keywords

Government purchasing--Philippines; Information technology projects--Philippines; Computers—Specifications--Philippines; Computer software—Specifications--Philippines; Computer service industry--Philippines

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