Modelling the dynamics of inventory and backlog management in servitized supply chains: The case of custom industrial manufacturing girms
Added Title
Modelling the dynamics of inventory and backlog management in servitized supply chains: The case of custom industrial manufacturing firms
College
Gokongwei College of Engineering
Department/Unit
Industrial Engineering
Document Type
Conference Proceeding
Source Title
2019 IEEE 6th International Conference on Industrial Engineering and Applications, ICIEA 2019
First Page
256
Last Page
261
Publication Date
5-14-2019
Abstract
An important challenge for managers in a servitized supply chain is to integrate the delivery of the products and services such that resources and knowledge are used effectively and efficiently. In the absence of a study that simultaneously considered the various services rendered at different stages of the product life of a servitized manufacturing firm, this study developed a system dynamics simulation model that incorporates the product and service operations of a custom industrial manufacturing firm and the response of the customers in the firm's service level to analyze the effectiveness of various service capacity and inventory strategies. From the insights generated in the results and analysis, alternative policies that target the major feedback loops were generated. The policies include incorporating manufacturing and service capacity utilization decisions, and a dynamic safety stock decision. These policies were proven to improve the overall system behavior by significantly attenuating the amplifications, phase lags, and oscillations in all subsystems of the servitized supply chain, while maintaining desirable service levels. The theoretical findings were then translated tomanagerial implications. © 2019 IEEE.
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Digitial Object Identifier (DOI)
10.1109/IEA.2019.8715229
Recommended Citation
Dizon, L., & Mutuc, J. (2019). Modelling the dynamics of inventory and backlog management in servitized supply chains: The case of custom industrial manufacturing girms. 2019 IEEE 6th International Conference on Industrial Engineering and Applications, ICIEA 2019, 256-261. https://doi.org/10.1109/IEA.2019.8715229
Disciplines
Industrial Engineering | Operations Research, Systems Engineering and Industrial Engineering
Keywords
Business logistics; Manufacturing industries—Inventory control
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