CATe: An embodied conversational agent for the elderly

College

College of Computer Studies

Department/Unit

Software Technology

Document Type

Conference Proceeding

Source Title

ICAART 2020 - Proceedings of the 12th International Conference on Agents and Artificial Intelligence

Volume

2

First Page

941

Last Page

948

Publication Date

1-1-2020

Abstract

Copyright © 2020 by SCITEPRESS - Science and Technology Publications, Lda. All rights reserved Social isolation and loneliness affect one-third to one-half of the elderly population, and these have a very negative impact on the physical and mental health of the elderly. Cate is an Embodied Conversational Agent designed to alleviate social isolation and loneliness of the elderly. It takes in user inputs through buttons and responds through text-to-speech and emotion animations developed with the use of SmartBody. Interviews were conducted to identify what the elders like to talk about and how elders interact in general. An end-user evaluation form and an observation checklist were used to see what the elders thought of the application. Cate achieved an overall satisfaction score of 3.98 on a scale of 1 (lowest) to 5 (highest). Based on the results, elders generally like interacting with Cate and can see Cate as a possible companion.

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