Emerging resilience in young tourism and hospitality professionals: How does it foster sustainable decent work in the face of chronic adversity?

Date of Publication

7-19-2025

Document Type

Dissertation

Degree Name

Doctor of Philosophy in Business

Subject Categories

Business

College

Ramon V. Del Rosario College of Business

Department/Unit

Decision Sciences and Innovation Dept

Thesis Advisor

Manuel R. Tanpoco

Defense Panel Chair

Ruth Angelie Cruz

Defense Panel Member

Retchell Leongson-Morales

Miguel Paolo L. Paredes

Junette A. Perez

Froilan D. Mobo

Abstract (English)

Abstract

This study examined the impact of resilience strategies on young professionals in the tourism and hospitality industry during the pandemic. Using Structural Equation Modeling (SEM), the research examined how four types of adversity, physiological, psychological, social, and financial—affected individual and external resilience strategies, and how these strategies predicted sustainable decent work outcomes. Data were collected through a structured questionnaire and analyzed with JASP. Results showed that psychological and social adversities significantly predicted the activation of resilience, which in turn positively impacted psychological well-being, social connectedness, innovative work behavior, and digital adaptability. The study highlights the importance of micro- and macro-level resilience supports in promoting sustainable employment pathways. Implications for organizational policy, mental health initiatives, and career development frameworks in post-pandemic recovery are also discussed.

Keywords: resilience, adversities, sustainable decent work, SEM, young professionals, tourism and hospitality

Abstract Format

html

Abstract (Filipino)

ABSTRAK

Nilayon ng pananaliksik na ito na suriin ang epekto ng mga estratehiyang pang resiliensya ng mga batang propesyunal mula sa sektor ng turismo at pamamahala ng hospitalidad sa panahon ng pandemya. Gamit ang Structural Equation Modeling (SEM), sinuri ng pananaliksik na ito ang apat na uri ng pagsubok sa aspeto ng pisyolohikal, sikolohiya, sosyal at pinansyal. Gayundin, sinuri gamit ang SEM ang mga indibidwal na naapektuhan ng mga estratehiya ng resiliensya na panalabas at kung paano nito naitaya ang pagpapanatili ng sapat at makabuluhang gampanin sa trabaho. Ang mga datos ay pinagsama-sama gamit ang isang talatanungang binalangkas ng mananaliksik na dumaan sa pag-aanalisa gamit ang JASP. Batay sa datos, tunay na lumalabas ang resiliensya ng mga tumugon dahilan sa pagsubok buhat ng sikolohikal at sosyal na aspeto na nagdudulot ng positibong kalusugang pangkaisipan, ugnayang panlipunan, malikhaing paggawa, at kakayahang digital. Binigyang diin din ng pananaliksik na ito ang kahalagahan ng micro at macro-lebel ng reisiliensya na nagbibigay suporta sa pangmatagalan at matibay na takbo ng hanapbuhay. Iminungkahi rin ang mga implikasyon ng mga polisiyang pang organisasyon, inisyatibong pang kalusugan ng kaisipan, at “career development frameworks” matapos ang panahon ng pandemya.

Susing Salita: resiliensya, pagsubok, pangmatagalang hanapbuhay, SEM, batang propesyunal, turismo at hospitalidad

Abstract Format

html

Language

English

Format

Electronic

Keywords

Quality of work life

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Embargo Period

7-11-2028

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