Date of Publication

4-3-2023

Document Type

Bachelor's Thesis

Degree Name

Bachelor of Science in Industrial Engineering minor in Service Management

Subject Categories

Industrial Engineering

College

Gokongwei College of Engineering

Department/Unit

Industrial Engineering

Thesis Advisor

Jazmin C. Tangsoc

Defense Panel Chair

Alma Maria Jennifer A. Gutierrez

Defense Panel Member

Miriam F. Bongo
Jose Edgar S. Mutuc

Abstract/Summary

Employee satisfaction is a crucial measure for evaluating employees' contentment and fulfillment within their work environments. Numerous studies have demonstrated a positive correlation between employee satisfaction and organizational productivity, underscoring the significance and relevance of this metric in the workplace. Existing employee satisfaction questionnaires primarily focus on factors such as compensation, workload, opportunities for growth, relationships with colleagues, and supervision. However, there is a constant need to incorporate additional factors for a comprehensive assessment. This study aims to address these limitations by developing a new employee satisfaction questionnaire that incorporates elements of physical workplace ergonomics. The questionnaire underwent preliminary factor analysis to ensure the inclusion of all relevant variables. Subsequently, the validity and reliability of the questionnaire were assessed using Structural Equation Modeling (SEM). Various tests were conducted during the exploratory factor analysis, including assessments of construct consistency, convergent validity, discriminant validity, and indicator reliability. After eliminating certain items, the results of all tests indicated the validity and reliability of the questionnaire. These findings were further validated through a confirmatory run. The results from both the exploratory and confirmatory analyses support the validity of the Workplace Ergonomic Satisfaction Questionnaire (WESQ) for evaluating employee satisfaction across diverse job roles.

Abstract Format

html

Language

English

Format

Electronic

Keywords

Human engineering; Job satisfaction—Testing

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Embargo Period

6-13-2023

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