Date of Publication
6-24-2022
Document Type
Bachelor's Thesis
Degree Name
Bachelor of Science in Business Management
Subject Categories
Organizational Behavior and Theory
College
Ramon V. Del Rosario College of Business
Department/Unit
Decision Sciences and Innovation Dept
Thesis Advisor
Harvey T. Ong
Defense Panel Chair
Cristina Teresa N. Lim
Defense Panel Member
Rosario Corazon O. Arzaga
Abstract/Summary
The pandemic has brought obstacles for businesses globally to overcome. Dynamic capabilities of businesses were tested and the new economic environment has lead organizations to practice digital transformation, innovate the business model, and generate organizational performance. Previous researches cover organizations in times of crisis and such but, none are as unique as the current pandemic. The proponents observed small food enterprises in Quezon City and San Juan City, Philippines. Interviews and focus group discussions were held with Sourdough Cafe, BBQ Shack, and Kandle Cafe. The data was individually and cross-case analyzed. It was evident that each participant had their own unique situation, and different dimensions of their dynamic capabilities were tested. Our findings showed, that businesses prioritized digitalizing their business model, and majority added different service and products offerings to help business stay afloat. Every participant experienced an innovation in their business model and are now left with an appropriate business model for today’s environment. It was recommended that the respondents were to exercise their dynamic capabilities and make advancements in digital transformation by adding new services, workers, training, and so on in order to further innovate their business model and increase organizational performance.
Abstract Format
html
Language
English
Format
Electronic
Keywords
Food service—Technological innovations—Philippines; Organizational resilience; COVID-19 Pandemic, 2020- —Influence
Recommended Citation
Co, J. C., Go, R. M., Martin, B. M., & Sy, S. (2022). Adapting to the plight of the pandemic: Examining the effect of digital transformation and dynamic capabilities on organizational performance through business model innovation of Bbq Shack, Kandle Cafe, and Sourdough Cafe. Retrieved from https://animorepository.dlsu.edu.ph/etdb_dsi/39
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Embargo Period
6-24-2022
