Date of Publication

4-24-2023

Document Type

Bachelor's Thesis

Degree Name

Bachelor of Science in Interdisciplinary Business Studies

Subject Categories

Organizational Behavior and Theory

College

Ramon V. Del Rosario College of Business

Department/Unit

Decision Sciences and Innovation Dept

Thesis Advisor

Harvey T. Ong

Defense Panel Chair

Manuel Tanpoco

Defense Panel Member

Emmanuel Fernando Jimenez

Abstract/Summary

The study’s purpose is to assess the impact of Lean Management (LM) and Business Process Reengineering (BPR) on the Organizational Performance (OP) of Wastecon Inc., a Philippine waste management firm. Qualitative research was used to achieve this, and a survey, personal interviews, and observation were conducted. The analysis findings revealed that LM and BPR do not impact the OP of Wastecon Inc. This is because the firm implemented LM by applying only a few individual practices instead of a collection of them. Additionally, they adopted some BPR elements, including BPR project management, effective process redesigns, and management commitment, but these were insufficient to improve the company’s OP. Moreover, it was found that there are other variables impacting OP, such as employees who are invested in the company's success and see working for the company as their best alternative; business factors like organizational culture, policies, and communication; and assets management and work procedures, processes, or outputs alteration. Nonetheless, the company should introduce digital transformation into all of its business processes and adopt other LM practices such as small group problem-solving and respect for employees. Similarly, the firm should enhance its BPR practices by addressing its lack of IT capacity.

Abstract Format

html

Language

English

Format

Electronic

Keywords

Reengineering (Management); Lean manufacturing; Organizational effectiveness

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Embargo Period

4-24-2024

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Available for download on Wednesday, April 24, 2024

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