Date of Publication

8-2025

Document Type

Bachelor's Thesis

Degree Name

Bachelor of Arts Major in Organizational Communication

Subject Categories

Organizational Communication

College

College of Liberal Arts

Department/Unit

Communication

Thesis Advisor

Katrina Paola B. Alvarez

Abstract/Summary

This study explores and understands the complex dynamics of resistance within Filipino food and beverage organizations in response to neurodiversity policies, specifically those regarding the employment of neurodivergent people. Using Deline’s (2019) Double Interact Model, the thesis aims to ascertain how F&B organizations’ change implementers and employees construct and interpret resistance frames. Data was collected from interviews with 4 employees and 6 employers. A thematic analysis method was used to analyze interview data, and through Taguette, resistance interpretations (RIs) gathered from the interview were coded in line with Deline’s (2019) resistance frames (RFs). Findings revealed that implementers were the only group that used the disagreeability frame, while employees did not. Employees were the only group that used protecting role performance frame, while implementers did not. Both groups used the conflicting stakes, habitual environment, as well as a novel frame the study identified: stigma frame. By addressing key research questions and objectives, this research contributes to the organizational communication literature, providing insights into the challenges and dynamics of implementing changes, specifically neurodiversity related policies, within food and beverage organizations.

Keywords: Change Implementation, Double Interact Model, Organizational Change, Resistance, Resistance Frames

Abstract Format

html

Language

English

Format

Electronic

Keywords

Diversity in the workplace; Organizational change; Food industry and trade—Employees

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Embargo Period

8-16-2025

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