Date of Publication

8-14-2023

Document Type

Bachelor's Thesis

Degree Name

Bachelor of Science in Accountancy

Subject Categories

Accounting

College

Ramon V. Del Rosario College of Business

Department/Unit

Accountancy

Thesis Advisor

Dr. Joy S. Rabo

Defense Panel Chair

Ms. Maria Victoria Baarde

Defense Panel Member

Mr. Tereynz Paul Mendoza

Abstract/Summary

The flour milling industry in the Philippines heavily depended on imported wheat to meet the growing demand for flour, particularly in the bakery sector. The industry's 21 companies faced increasing competition and had to prioritize quality and consistency. The balanced scorecard (BSC) was a useful performance measurement tool that provided a holistic view of quantitative and non-financial data, enabling better decision-making in the flour mills division. By examining the interrelationships among the BSC perspectives (financial, customer, internal process, and learning and growth), the flour milling industry could improve its overall performance, align its strategies, make informed decisions, and gain an edge over its competitors. The study aimed to investigate the interrelationship of the balanced scorecard as measured by Spearman's Rank correlation. The research utilized both primary and secondary data to gather pertinent information. Primary data collection involved surveys with personnel from multiple departments. On the other hand, financial statements, online and scholarly articles, and journals served as secondary data sources. From the four flour milling companies surveyed, the results of the study identified that all four perspectives of the balanced scorecard had a significant relationship with one other. Additionally, the variables used to measure each perspective had satisfactory results based on the average mean score of the respondents.

Abstract Format

html

Language

English

Format

Electronic

Keywords

Strategic planning; Flour industry—Philippines

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Embargo Period

8-13-2023

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