Date of Publication
5-2021
Document Type
Bachelor's Thesis
Degree Name
Bachelor of Science in Accountancy
Subject Categories
Accounting | Management Information Systems
College
Ramon V. Del Rosario College of Business
Department/Unit
Accountancy
Thesis Advisor
Mark Vincent B. Bendo
Defense Panel Chair
Mark Vincent B. Bendo
Defense Panel Member
Jerwin B. Tubay
John Christopher R. Retardo
Maria Rosell S. Gomez
Abstract/Summary
The global corporate world has been subjected to rapid changes due to technological advancements and the increasing pressure from stakeholders to attain sustainable competitive advantage. Despite these technological advancements, there is limited amount of academic literature examining the effect of the Information System Capabilities to the corporation’s overall firm performance. This prompts the question of whether such efforts will positively affect a firm’s performance. The researchers made use of a moderated mediation model to examine the effects of the meditiators– decision-making performance (DMP) and business-process performance (BPP), and the moderator– innovation performance (IP) between the relationship of IS capabilities and firm performance. Through a convenience sampling, the researchers were able to gather managers, IT professionals, and non-IT professionals from 167 companies from Metro Manila. Through a cross-sectional research design, the proponents used PLS-SEM to generate results, Findings showed that IS infrastructure capability, decision-making performance, and business-process performance showed direct positive effect to firm performance, whereas only the partial mediation of business-process performance on IS infrastructure capability and firm performance was significant, and finally majority of the moderating effects of innovation performance demonstrated a significant inverse effect on the direct effects.
Keywords: IS Capabilities, Decision-making performance, business process performance, and firm performance, innovation performance
Abstract Format
html
Language
English
Format
Electronic
Physical Description
vii, 141 leaves
Keywords
Management information systems—Philippines—Metro Manila; Decision support systems—Philippines—Metro Manila
Recommended Citation
Batin, C. Z., Laysico, J. N., Robiso, Q. G., & Santos, F. M. (2021). The effect of information system capabilities on medium and large enterprises’ firm performance: A moderated mediation analysis. Retrieved from https://animorepository.dlsu.edu.ph/etdb_acc/6
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Embargo Period
6-3-2021
