"Facebook social media advertising to internet purchase model: A concep" by Anchesca T. Ang-Aidasani

Facebook social media advertising to internet purchase model: A conceptual framework

Date of Publication

8-3-2019

Document Type

Master's Thesis

Degree Name

Master of Science in Marketing

Subject Categories

Marketing | Social Media

College

Ramon V. Del Rosario College of Business

Department/Unit

Marketing and Advertising

Thesis Adviser

Reynaldo A. Bautista

Abstract/Summary

The purpose of this paper is to propose an enhanced model of the current theory on the Social Media Advertising Model (SMAM) by Ahmed and Raziq (2018) with the Theory of Planned Behavior and Internet Purchasing by George (2004) to create the Facebook Social Media Advertising to Internet Purchase Model for the Philippine Travel Industry- ideally bridging the link to a more comprehensive and in depth, and end-to-end interface between customer attitudes and internet purchase (behavior). This research focuses on Facebook as a medium for social media advertising to purchase travel packages and services.
With the main question of this research being, “How does Consumer Attitudes Towards Social Media Advertising (CATSMA) Influence Internet Purchase?”, more specifically, “How can variables such as Infotainment, Invasiveness, Remuneration, Unauthorized User Beliefs, and Integrity Consumer Attitudes Towards Social Media Advertising (CATSMA), and ultimately affect Internet Purchase?” a survey was conducted of 398 respondents ages 25-44 years’ old that have purchased products or services online. Online questionnaires were provided to collect the data and analyzed using structural equation modeling.
The result of this study has indicated that Infotainment, Invasiveness, Integrity and Unauthorized Use Beliefs are considered valid and significant predictors of in influencing Consumer Attitudes Towards Social Media Advertising (CATSMA), which in turn is also considered a significant predictor of Internet Purchase (IP) which can be used by practitioners and the academe. The study on which specific social media is to be used as an intervention on a specific stage of the customer’s buying process and inclusion of more steps in the online customer journey and latent variables in the behavioral frameworks is both a limitation and a recommended direction for future research.
This study aims to have a better end to end pathway created for Facebook social media advertising online to internet purchase of consumers.

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG008202

Keywords

Social media; Internet marketing; Internet advertising

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Embargo Period

2-25-2025

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