Date of Publication
12-2003
Document Type
Master's Thesis
Degree Name
Master of Science in Psychology Major in Industrial/Organizational Psychology
Subject Categories
Industrial and Organizational Psychology
College
College of Liberal Arts
Department/Unit
Psychology
Thesis Adviser
Carla Mole-Ong
Defense Panel Member
Carmelo Callueng
Laurene Chua-Garcia
Romeo Suarez
Abstract/Summary
With the aim of determining the organizational benefit of employee empowerment, this correlational descriptive study has investigated the mediating effect of psychological and perceived employee empowerment on organizational factors of empowerment (empowering leader and empowering organization) and organizational performance. To determine the mediating effect of both psychological and perceived employee empowerment, a multiple-part survey questionnaire was accomplished by 315 service employees from automotive, communication, financial, information/technology, and manufacturing industries. The multiple-part survey questionnaire include: (a) Empowerment Questionnaire, (b) Psychological Empowerment, and (c) Organizational Performance Survey (OPS). Results revealed that both psychological and perceived employee empowerment has partial mediating effect on empowering organization and organizational performance. This result implies the ability of employee empowerment as measured by psychological and perceived employee empowerment to influence organizational performance. It further points out the critical role of the organization in influencing employee empowerment, thus promote positive organizational performance.
Abstract Format
html
Language
English
Format
Electronic
Accession Number
CDTG003693
Shelf Location
Archives, The Learning Commons, 12F, Henry Sy Sr. Hall
Keywords
Employee empowerment; Performance
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Recommended Citation
Sison, C. S. (2003). The mediating effect of employee empowerment on organizational factors of empowerment and organizational performance of service employees. Retrieved from https://animorepository.dlsu.edu.ph/etd_masteral/6922
Embargo Period
2-23-2022