Improving the attendance management of the employees of UltraShip Crewing Phils., Inc.

Date of Publication

11-2018

Document Type

Insider Action Research

Degree Name

Master of Business Administration

Subject Categories

Human Resources Management

College

Ramon V. Del Rosario College of Business

Department/Unit

Management and Organization

Thesis Adviser

Frances Jeanne L. Sarmiento

Abstract/Summary

This action research focuses on improving the attendance management system of a crew management company in Manila, Philippines. By changing the way, the company has been doing the process through revision of the existing attendance procedures in the company Quality Management System, implementing an HR System and door access system, the company now has a better overview of the attendance of the employees. The success of the implementation of the intervention can be attributed to the use of Jeff Hiatt’s ADKAR Model of change management and Victor Vroom’s Expectancy Theory because these provided guidance on how to carry out the change needed in the organization. Having systems in place helped in fostering discipline and encouraged employees to be responsible of their attendance which previously, was managed manually.

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG008068

Keywords

Hours of labor; Personnel management

Embargo Period

7-11-2023

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