Date of Publication
10-2018
Document Type
Insider Action Research
Degree Name
Master of Business Administration
Subject Categories
Human Resources Management
College
Ramon V. Del Rosario College of Business
Department/Unit
Management and Organization
Thesis Adviser
Benito L. Teehankee
Defense Panel Chair
Raymund Habaradas
Defense Panel Member
Louie Divinagracia
Shieradel Jimenez
Abstract/Summary
This action research aims to address the current issue in a business considered a Small and Medium Enterprise (SME), namely Jeh’sSio Food Corporation, regarding improving its selection process when conducting interviews. Working together with my collaborators in meetings and interviews following the four steps of action research namely constructing, planning action, taking action, and evaluating action we were able to validate that there was indeed a gap in the process of interviewing applicants. To resolve the gap, we agreed that our output for Cycle 1 would be the creation of a job description which aims to provide us a basis in selecting applicants. To reinforce Cycle 1, we agreed that training should be done for Cycle 2, to support the created job description and orient interviewers of its use. Through the two cycles of the action research and with the help of my collaborators, creation, and implementation of the job descriptions were done. We were able to use four frameworks for this action research namely: Kurt Lewin Change Management Model, Schein’s Job/role analysis and planning process, Analysis, Design, Develop, Implement and Evaluate (ADDIE) model, and the Role Theory.
Abstract Format
html
Language
English
Format
Electronic
Accession Number
CDTG008054
Keywords
Employee selection; Employment interviewing; Job descriptions
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Recommended Citation
Claridades, S. O. (2018). Improving the selection process in a food franchising company: Action research on standardizing the selection process of applicants thru the use of job descriptions and effective interviewing. Retrieved from https://animorepository.dlsu.edu.ph/etd_masteral/6702
Embargo Period
3-13-2023