Date of Publication
4-2019
Document Type
Master's Thesis
Degree Name
Master of Arts in Behavioral Sciences with a track in Organizational and Social Systems Development
Subject Categories
Organizational Behavior and Theory
College
College of Liberal Arts
Department/Unit
Behavioral Sciences
Thesis Adviser
Marlon DL. Era
Defense Panel Chair
Romeo B. Lee
Defense Panel Member
Bubbles Beverly N. Asor
Dennis S. Erasga
Abstract/Summary
The study examines the level of organizational culture, organizational citizenship behavior, and level of in-role behavioral sales performance of independent contractors in different sales and marketing offices in Metro Manila. It also examines any significant relation found between their sociodemographic characteristics and their organizational citizenship behavior, their organizational culture and organizational citizenship behavior, and their organizational citizenship behavior and in-role behavioral sales performance. The participants in the study consisted of 71 in-dependent contractors from the sales and marketing industry, from real estate, insurance, banking, fundraising and event promotions offices in Metro Manila, and were selected through non-probability sampling, specifically convenience sampling and purposive sampling. The literature demonstrates low levels of organizational citizenship behavior among temporary workers such as independent contractors. The study revealed high levels of organizational culture, organizational citizenship behavior, and in-role behavioral sales performance among the independent contractors who participated in the study. Significant relationships were also found between their level of organizational culture and level of organizational citizenship behavior, and between their level of organizational citizenship behavior and in-role behavioral sales performance as well.
Abstract Format
html
Language
English
Format
Electronic
Accession Number
CDTG008027
Keywords
Corporate culture; Organizational behavior; Contractors—Philippines—Metro Manila—Psychology
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Recommended Citation
Delocario, M. P. (2019). The organizational citizenship behavior, organizational culture and in-role behavior sales performance of independent contractors in different sales and marketing offices in Metro Manila. Retrieved from https://animorepository.dlsu.edu.ph/etd_masteral/6619
Embargo Period
2-28-2023