Date of Publication

12-2010

Document Type

Master's Thesis

Degree Name

Master of Science in Psychology Major in Industrial/Organizational Psychology

Subject Categories

Industrial and Organizational Psychology

College

College of Liberal Arts

Department/Unit

Psychology

Thesis Adviser

Ma. Carla M. Ong

Defense Panel Chair

Laurene Chua-Garcia

Defense Panel Member

Roberto E. Javier
Romeo V. Suarez

Abstract/Summary

This study determined how the factors identified in Gilbert’s Behavioral Engineering Model contribute to the performance gap of newly-hired Supervision and Examination Specialists of the Bangko Sentral ng Pilipinas (BSP). The perception of the newly-hired Supervision and Examination Specialists were studied vis-à-vis their performance ratings to determine which among the factors influence their performance. The study involved the responses of 98 newly-hired examiners of the Supervision and Examination Sector of the BSP. The study revealed that there was a lack of feedback from supervisors to guide the newly hired Supervision and Examination Specialists in their job. This lack of feedback not only lengthened the time before the newly-hired Supervision and Examination Specialists can submit their output but also increases the probability of committing errors. Lack of ample time was also another factor which seems to impede excellent performance according to the respondents. The supervisors suggested that training using materials/examples being used by the examiners in their daily work be implemented. To address the lack of feedback, coaching was highly encouraged by the researcher. A suggestion to revisit the recruitment parameters was also proposed.

Abstract Format

html

Language

English

Format

Electronic

Electronic File Format

MS WORD

Accession Number

CDTG004943

Shelf Location

Archives, The Learning Commons, 12F, Henry Sy Sr. Hall

Physical Description

1 computer optical disc, 4 3/4 in.

Keywords

Central Bank of the Philippines—Officials and employees—Rating of; Bank employees—Rating of—Philippines

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Embargo Period

5-3-2022

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