Date of Publication

12-2018

Document Type

Master's Thesis

Degree Name

Master of Business Administration

Subject Categories

Human Resources Management | Training and Development

College

Ramon V. Del Rosario College of Business

Department/Unit

Management and Organization

Thesis Adviser

Maria Paquita Diongon-Bonnet

Defense Panel Chair

Maria Victoria Tibon

Defense Panel Member

Rafael Gerardo Tensuan
Frances Jeanne Sarmiento

Abstract/Summary

This Action Research attempts to establish an onboarding program for members of a Software Engineering team that is developing and maintaining one of the country’s online job recruitment platforms. During the construction of the issue, it was found out that the reason one of our engineers had difficulties understanding the platform was because he was not properly onboarded. Further investigation revealed that other engineers experienced the same issue to varying degrees. With his insights, and the input of other people in the company, we managed to identify the items that engineers needed to be onboarded on and establish an objective-driven, time-bound process. As we investigated the issue and took action, we realized that we did not give much attention to this process. We also realized that we must revisit the “engineers need to learn to swim” mentality. We learned that while we expect engineers to learn on their own, we also need to give them guidance on what to learn and in some cases, how to learn. In revisiting these assumptions and applying the appropriate changes within our organization, we’ve taken a step into improving the work experience of new engineers in the team.

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG007916

Keywords

Employee orientation

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Embargo Period

10-11-2022

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