Date of Publication

2-26-2020

Document Type

Master's Thesis

Degree Name

Master of Business Administration

Subject Categories

Business and Corporate Communications

College

Ramon V. Del Rosario College of Business

Department/Unit

Management and Organization

Thesis Adviser

Pia Redempta T. Manalastas

Defense Panel Chair

Frances Jeanne L. Sarmiento

Defense Panel Member

Maricel L. Balatbat
Angelique C. Blasa

Abstract/Summary

The preparation of management reports is entwined with decision-making. Hence, management reporting is considered an integral part of business operation in any organization. The relevance of management reports or their capability to influence decisions is greatly affected by their timeliness. However, with the fast-evolving business environment, the information needed for decision-making has become wider and more complex. As such, the existing culture in the preparation of the related reports may no longer be appropriate to come up with a now more comprehensive report within the standard timeline. This was the issue my collaborators in the Policy Research Division and I have constructed during the conduct of this action research. With the help of the Six Sigma framework, the team determined the root cause of inefficiency and acted to address it accordingly. In the second cycle of our action research, we pursued further improvement in the process through teamwork following the Kaizen framework. This resulted in significant improvement in efficiency in the preparation of management report, which also promoted solidarity among the members of the team in the process. The outcome of this action research presented an approach which any organization may adopt to improve efficiency, not just in management reporting, but in other areas of operations as well. Through collaboration, an organization can address the root cause of existing issue, implement improvement initiative and reflect on the journey towards greater efficiency.

Abstract Format

html

Language

English

Format

Electronic

Keywords

Corporation reports; Decision support systems

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Embargo Period

8-9-2022

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