Date of Publication

9-2020

Document Type

Master's Thesis

Degree Name

Master of Business Administration

Subject Categories

Management Information Systems

College

Ramon V. Del Rosario College of Business

Department/Unit

Management and Organization

Thesis Adviser

Patrick Adriel H. Aure

Defense Panel Chair

Divina Edralin

Defense Panel Member

Erwin Carlo Gonzales
Geraldine Bernardo

Abstract/Summary

The purpose of this action research is to provide an enhancement to an existing EPPM Dashboard. Through collaborative intervention, it was determined that the specific enhancement needed is Automation of Project Documentation Quality Assurance. This addresses the issue of the bank wherein the status of the Project Documentation Quality Assurance is unknown1. However, aside from software development, it was also found that user behavioral analysis is also required to address the issue.

The first cycle focuses on building software that automates the Project Documentation QA. In the first cycle, the issue was constructed in collaboration with the different levels in the organization – working, middle management, and executives. The method of data gathering was done through meetings and consultation with different units. The first cycle further challenges the Scrum Framework wherein the prioritization is determined by the Product Owner alone.

The second cycle focuses on addressing an issue that came from the first cycle through User Behavioral Analysis based on Technology Acceptance Model. The researchers determined the perceived usefulness and perceived ease of use of the software that was developed. From the data gathering, appropriate action was conducted to address the issue.

Abstract Format

html

Language

English

Format

Electronic

Keywords

Dashboards (Management information systems)

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Embargo Period

8-3-2022

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