Date of Publication
8-11-2020
Document Type
Master's Thesis
Degree Name
Master of Business Administration
Subject Categories
Entrepreneurial and Small Business Operations
College
Ramon V. Del Rosario College of Business
Department/Unit
Management and Organization
Thesis Adviser
Jaime T. Cempron
Defense Panel Chair
Mary Margaret Que
Defense Panel Member
Angelique Blasa-Cheng
Donna Lumbo
Abstract/Summary
The purpose of this action research was to streamline the order fulfillment process of Total Enterprises, a direct distributor of moulded plastic furniture and pallets. Through the use of first-person and second-person inquiry, my collaborators and I were able to clarify the issue as consisting of problems with inventory (inbound logistics) and problems with delivery (outbound logistics). Guided by the Japanese 5S concept, we engaged in a series of cleaning and organizing activities, followed by the creation of a logistic management system consisting of tools and policies to achieve the perfect order: optimizing order fill, on-time delivery, and the absence of product returns.
Abstract Format
html
Language
English
Format
Electronic
Keywords
Business logistics; Inventory control; Family-owned business enterprises
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Recommended Citation
Go, J. K. (2020). Applying the Japanese 5S concept in a Chinese family business. Retrieved from https://animorepository.dlsu.edu.ph/etd_masteral/5966
Embargo Period
5-12-2022
