Improving efficiency in reimbursement of non-trade payables

Date of Publication

2017

Document Type

Master's Thesis

Degree Name

Master of Business Administration

College

Ramon V. Del Rosario College of Business

Department/Unit

Decision Sciences and Innovation

Thesis Adviser

Rachel A. Quero

Defense Panel Chair

Ma. C. P. Assumpta C. Marasigan

Defense Panel Member

Frances Jeanne L. Sarmiento
Jaime T. Cempron
Maria Victoria P. Tibon
Brian C. Gozun

Abstract/Summary

The purpose of this action research is to address the issue of inefficiency in preparing non-trade payables. Non-trade payables in this research refer to the reimbursements of employees pertinent to the daily operations of the different departments in the company. Manifestations of inefficiency in the accounting and finance operations are delayed processing of reimbursement checks, no clear timeframe for processing the reimbursements of non-trade payables, lack of clear delineation and prioritization of tasks, among others. Cycle 1 of this action research focused on the review and refinement of the process of reimbursing the non-trade payables, while Cycle 2 involved the prioritization of the daily tasks in Accounting & Finance department so as to issue and release checks on a timely manner. For the conceptual framework of this research project, we used the DMAIC framework as a guide to improve the business process of preparing reimbursements of our employees. Change Model was also used in order to ensure the success of the improvements implemented in the department. The success of this action research was made possible by the collaborative effort of the whole team responsible for preparing reimbursements of the employees.

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG007790

Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

Physical Description

1 computer disc ; 4 3/4 in.

Keywords

Corporations--Accounting; Corporations--Finance

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