Standardizing a loan monitoring system in a merged bank
Date of Publication
2017
Document Type
Master's Thesis
Degree Name
Master of Business Administration
College
Ramon V. Del Rosario College of Business
Department/Unit
Decision Sciences and Innovation
Thesis Adviser
Rachel A. Quero
Defense Panel Chair
Maria Victoria P. Tibon
Defense Panel Member
Ma. C. P. Assumpta C. Marasigan
Jaime T. Cempron
Maria Victoria P. Tibon
Brian C. Gozun
Abstract/Summary
In this action research conducted in our Bank, our Lending Department focused on addressing the issue on the lack of a proper monitoring system for loan account management. A consistent and uniform monitoring system for loan accounts was not given much attention due to other pressing matters during the Bank merger. In response, in Cycle 1 of this action research, we established a standard monitoring system for Loan Account Officers to properly report and reduce the level of past due loans. In Cycle 2, we continually refined the established monitoring system for loan account management to even further reduce the level of past due loans through a shift of job responsibilities. The results of this research project benefitted our Bank by reducing the level of technical past due loans that previously registered as significant losses in our financial reporting. We established an intensive monitoring system that our Loan Account Officers can use for long term monitoring of loan maturities.
Abstract Format
html
Language
English
Format
Electronic
Accession Number
CDTG007732
Shelf Location
Archives, The Learning Commons, 12F Henry Sy Sr. Hall
Physical Description
1 computer disc ; 4 3/4 in.
Keywords
Banks and banking; Bank loans
Recommended Citation
Ramos, M. D. (2017). Standardizing a loan monitoring system in a merged bank. Retrieved from https://animorepository.dlsu.edu.ph/etd_masteral/5640