Reducing call center onboarding turnover rate In Transcom Phils.: An integrative action research paper

Date of Publication

2017

Document Type

Master's Thesis

Degree Name

Master of Business Administration

College

Ramon V. Del Rosario College of Business

Department/Unit

Decision Sciences and Innovation

Thesis Adviser

Raymund B. Habaradas

Defense Panel Chair

Benito L. Teehankee

Defense Panel Member


Mary Margaret O. Que
Maria Victoria P. Tibon
Brian C. Gozun

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG007192

Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

Physical Description

1 computer disc ; 4 3/4 in.

Keywords

Call centers--Philippines

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