An action research on enhancing selection process and monitoring job demands of engagement teams
Added Title
Enhancing selection process and monitoring job demands of engagement teams
Date of Publication
2017
Document Type
Master's Thesis
Degree Name
Master of Business Administration
College
Ramon V. Del Rosario College of Business
Department/Unit
Decision Sciences and Innovation
Thesis Adviser
Pia Redempta T. Manalastas
Defense Panel Member
Maria Victoria P. Tibon
Patrick Adriel H. Aure
Rafael Gerardo S. Tensuan
Brian C. Gozun
Abstract/Summary
According to a book titled Implementing new business models in for-profit and non- profit organizations, when management treats employees personal affairs with high importance, an effective and sustainable culture in the services industry is attained. (Chen, T.F., 2011)
Taking this into account, this action research focuses on the retention of engagement team members particularly on two areas of concern, first, ensuring that more than availability, their interests and skills become the central factor of recruitment and second, monitoring their job demands to prevent negative effects such as job dissatisfaction and employee burnout. We used the action research cycles of Coghlan and Brannick to serve as the framework of the study. Further, the foundation of the research was created through the analysis and adaptation of the ADKAR change management model, person-job fit theory of Jeffrey Edwards and job-demands resources model by Schaufeli et. Al. From this, two action research cycles were implemented. The first cycle covers the enhancement of the teamâ€ï¿½s internal recruitment process, specifically for the addition of new members, while the scope of the second cycle delves on managements process of monitoring job demands in order to retain its current team members.
Abstract Format
html
Language
English
Format
Electronic
Accession Number
CDTG007162
Shelf Location
Archives, The Learning Commons, 12F Henry Sy Sr. Hall
Physical Description
1 computer disc ; 4 3/4 in.
Keywords
Teams in the workplace--Philippines; Personnel management--Philippines
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Recommended Citation
Ilagan, S. D. (2017). An action research on enhancing selection process and monitoring job demands of engagement teams. Retrieved from https://animorepository.dlsu.edu.ph/etd_masteral/5367