What keeps us going: Driving employees work motivation in the management information group of Megaworld Corporation: An integrative action research (IAR) paper

Date of Publication

2016

Document Type

Master's Thesis

Degree Name

Master of Business Administration

College

Ramon V. Del Rosario College of Business

Department/Unit

Decision Sciences and Innovation

Thesis Adviser

Divina M. Edralin

Defense Panel Chair

Benito L. Teehankee

Defense Panel Member

Jaime T. Cempron
Frances Jeanne L. Sarmiento

Abstract/Summary

In this action research, I focused on addressing the issue we collaboratively identified which is the lack of employees work motivation. Manifestations of this issue include absenteeism and tardiness among employees, and constant delays in performing their tasks. This lead me to challenge the status quo because I have noted that there is a direct correlation between having motivated employees to corporate performance (Nohria, Groysberg, & Lee, 2008). With this project, I aimed to: (1) lessen the absences and tardiness of employees; and (2) improve employee engagement to increase productivity and decrease performance delays. In addressing the issue, first I determined what motivates my colleagues using the Self-Motivation Quiz by Richard Stephenson. The results showed that teamwork is the top motivator in the group. Then, I adapted the Filipino Needs Theory of Motivation by Ilagan, Hechanova, Co, & Pleyto (2014) to effectively come up with interventions that would address the issue. I also used the Lewins Change Model to initiate change in the organization. The interventions implemented to address the issue on employee motivation are: (1) serving free breakfast meals through the activity called Mornings @ MIG and creating an appreciative environment through Cheers for Peers; and (2) Conversations with Managers where employees were given feedbacks by the managers and solicits their insights to improve the groups performance. These activities were successful in achieving the objectives and highlighted the importance of open communication and commitment from everyone in addressing the issue. Thus, the success of the group lies on the collective efforts of its people. The experience taught me the values of patience, respect, and understanding everyone's perspective. Lastly, I have realized that organizational commitment is important in ensuring that employees will become more productive and remain motivated. Through this action research, our group aligns itself to the company's mission of providing long-term fulfilling career to its employees.

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG006808

Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

Physical Description

1 computer optical disc ; 4 3/4 in.

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