Improving compliance with policies and procedures
Date of Publication
2015
Document Type
Master's Thesis
Degree Name
Master of Business Administration
College
Ramon V. Del Rosario College of Business
Department/Unit
Decision Sciences and Innovation
Abstract/Summary
This study began through our teams experience with the review of compliance on petty cash custodians with an amended policy and guideline. Results show that only up to 10% of custodians fully complied with the policy. The purpose of this paper is to understand and identify the possible improvement in terms of compliance with policies and procedures in a University setting. Action research is used as the method for this project and used the experience related to petty cash policy and guidelines as the point of reference. The project involved the analysis of the review results, discussion with the custodians, consultation with the Risk Management, Compliance, and Audit (RMCA) team, and with the policy owner/implementer. Enforcement of the policy is identified as the root cause for the non-compliance. For this project, the team aimed to identify the improvements needed in this area together with the policy owner.
Abstract Format
html
Language
English
Format
Electronic
Accession Number
CDTG005922
Shelf Location
Archives, The Learning Commons, 12F Henry Sy Sr. Hall
Physical Description
1 computer optical disc ; 4 3/4 in.
Recommended Citation
Andes, D. R. (2015). Improving compliance with policies and procedures. Retrieved from https://animorepository.dlsu.edu.ph/etd_masteral/4816
