Leadership challenges in managing a small team in RCBC Information Security Office

Date of Publication

2014

Document Type

Master's Thesis

Degree Name

Master of Business Administration

College

Ramon V. Del Rosario College of Business

Department/Unit

Decision Sciences and Innovation

Thesis Adviser

Rachel Quero

Defense Panel Chair

Jaime Cempron

Defense Panel Member

Divina Edralin
Liberty Nolasco

Abstract/Summary

The context of this study is about an organization that invested heavily on new technologies and expanded the scope of product and services it offers, while at the same time retaining the same number of manpower following a Lean Six Sigma methodology. The main challenge for a leader, such as myself as a manager, is to manage well my small team regardless of the limitations in manpower or other resources. This action research demonstrated the relation of implementing a corporate leadership style and its effect on employee motivation in an organization that practices a Lean Six Sigma Methodology.

The results indicated the improvement gained in effectively managing people, which specifically addressed the problem related to employee work motivation and group performance. A manager must provide the necessary tools in ensuring that employees are happy and motivated at work. This requires exhaustive effort on the part of the leader especially when the team is relatively new and requires specialized skills. Employee motivation and willingness to participate are important to the success of the organization, in general.

Abstract Format

html

Language

English

Format

Electronic

Accession Number

CDTG005675

Shelf Location

Archives, The Learning Commons, 12F Henry Sy Sr. Hall

Physical Description

one computer optical disc.

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